Sophos Central Managed Detection and Response Essentials
Unleash the full potential of your network

24/7 Threat Monitoring and Response

We detect and respond to threats before they can compromise your data or cause downtime. Backed by six global security operations centers (SOCs), Sophos MDR provides around-the-clock coverage.

Compatible with Non-Sophos Security Tools

Sophos MDR can integrate telemetry from third-party endpoint, firewall, identity, email, and other security technologies as part of Sophos ACE.

Full-Scale Incident Response

When we identify an active threat, the Sophos MDR operations team can execute an extensive set of response actions on your behalf to remotely disrupt, contain and fullyeliminate the adversary.

Weekly and Monthly Reporting

Sophos Central is your single dashboard for real-time alerts, reporting, and management. Weekly and monthly reports provide insights into security investigations, cyberthreats, and your security posture.

Sophos Adaptive Cybersecurity Ecosystem

Sophos ACE automatically prevents malicious activity and enables us to search for weak signals for threats that require human intervention to detect, investigate, and eliminate.

Expert-Led Threat Hunting

Proactive threat hunts performed by highly-trained analysts uncover and rapidly eliminate more threats than security products can detect on their own. The Sophos MDR operations team can also use third-party vendor telemetry to conduct threat hunts and identify attacker behaviors that evaded detection from deployed toolsets.

Direct Call-in Support

Your team has direct call-in access to our Security Operations Center (SOC) to review potential threats and active incidents. The Sophos MDR operations team is available 24/7/365 and backed by support teams across 26 locations worldwide.

Dedicated Incident Response Lead

We provide you with a Dedicated Incident Response Lead who collaborates with your internal team and external partner(s) as soon as we identify an incident and works with you until the incident is resolved.

Root Cause Analysis

Along with providing proactive recommendations to improve your security posture, we perform root cause analysis to identify the underlying issues that led to an incident. We give you prescriptive guidance to address security weaknesses so they cannot be exploited in the future.

Sophos Account Health Check

We continuously review settings and configurations for endpoints managed by Sophos XDR and make sure they are running at peak levels.

Threat Containment

For organizations that choose not to have Sophos MDR perform full-scale incident response, the Sophos MDR operations team can execute threat containment actions, interrupting the threat and preventing spread. This reduces workload for internal security operations teams and enables them to rapidly execute remediation actions.

Intelligence Briefings: “Sophos MDR ThreatCast”

Delivered by the Sophos MDR operations team, the “Sophos MDR ThreatCast” is a monthly briefing available exclusively to Sophos MDR customers. It provides insights into the latest threat intelligence and security best practices.

Breach Protection Warranty

Included with Sophos MDR Complete one-, two-, and three-year licenses, the warranty covers up to $1 million in response expenses. There are no warranty tiers, minimum contract terms, or additional purchase requirements.