
Sophos Central Managed Detection and Response
Unleash the full potential of your network

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Overview:
Ransomware and Breach Prevention Services
The need for always-on security operations has become an imperative. However, the complexity of modern operating environments and the velocity of cyberthreats make it increasingly difficult for most organizations to successfully manage detection and response on their own.
With Sophos MDR, our expert team stops advanced human-led attacks. We take action to neutralize threats before they can disrupt your business operations or compromise your sensitive data. Sophos MDR is customizable with different service tiers, and can be delivered via our proprietary technology or using your existing cybersecurity technology investments.
Cybersecurity Delivered as a Service
Enabled by extended detection and response (XDR) capabilities that provide complete security coverage wherever your data reside, Sophos MDR can:
- Detect more cyberthreats than security tools can identify on their own Our tools automatically block 99.98% of threats, which enables our analysts to focus on hunting the most sophisticated attackers that can only be detected and stopped by a highly trained human.
- Take action on your behalf to stop threats from disrupting your business Our analysts detect, investigate, and respond to threats in minutes — whether you need full-scale incident response or help making accurate decisions.
- Identify the root cause of threats to prevent future incidents We proactively take actions and provide recommendations that reduce risk to your organization. Fewer incidents mean less disruption for your IT and security teams, your employees, and your customers.
Compatible with the Cybersecurity Tools You Already Have
We can provide the technology you need from our award-wining portfolio, or our analysts can leverage your existing cybersecurity technologies to detect and respond to threats.
Sophos MDR is compatible with security telemetry from vendors such as Microsoft, CrowdStrike, Palo Alto Networks, Fortinet, Check Point, Rapid7, Amazon Web Services (AWS), Google, Okta, Darktrace, and many others. Telemetry is automatically consolidated, correlated, and prioritized with insights from the Sophos Adaptive Cybersecurity Ecosystem (ACE) and Sophos X-Ops threat intelligence unit.
Highlights
- Stop ransomware and other advanced human-led attacks with a 24/7 team of threat response experts
- Maximize the ROI of your existing cybersecurity technologies
- Let Sophos MDR execute full-scale incident response, work with you to manage security incidents, or deliver detailed threat notifications and guidance
- Improve cyber insurance coverage eligibility with 24/7 monitoring and endpoint detection and response (EDR) capabilities
- Free up your internal IT and security staff to focus on business enablement
Features:
24/7 Threat Monitoring and Response
We detect and respond to threats before they can compromise your data or cause downtime. Backed by six global security operations centers (SOCs), Sophos MDR provides around-the-clock coverage.
Compatible with Non-Sophos Security Tools
Sophos MDR can integrate telemetry from third-party endpoint, firewall, identity, email, and other security technologies as part of Sophos ACE.
Full-Scale Incident Response
When we identify an active threat, the Sophos MDR operations team can execute an extensive set of response actions on your behalf to remotely disrupt, contain and fullyeliminate the adversary.
Weekly and Monthly Reporting
Sophos Central is your single dashboard for real-time alerts, reporting, and management. Weekly and monthly reports provide insights into security investigations, cyberthreats, and your security posture.
Sophos Adaptive Cybersecurity Ecosystem
Sophos ACE automatically prevents malicious activity and enables us to search for weak signals for threats that require human intervention to detect, investigate, and eliminate.
Expert-Led Threat Hunting
Proactive threat hunts performed by highly-trained analysts uncover and rapidly eliminate more threats than security products can detect on their own. The Sophos MDR operations team can also use third-party vendor telemetry to conduct threat hunts and identify attacker behaviors that evaded detection from deployed toolsets.
Direct Call-in Support
Your team has direct call-in access to our Security Operations Center (SOC) to review potential threats and active incidents. The Sophos MDR operations team is available 24/7/365 and backed by support teams across 26 locations worldwide.
Dedicated Incident Response Lead
We provide you with a Dedicated Incident Response Lead who collaborates with your internal team and external partner(s) as soon as we identify an incident and works with you until the incident is resolved.
Root Cause Analysis
Along with providing proactive recommendations to improve your security posture, we perform root cause analysis to identify the underlying issues that led to an incident. We give you prescriptive guidance to address security weaknesses so they cannot be exploited in the future.
Sophos Account Health Check
We continuously review settings and configurations for endpoints managed by Sophos XDR and make sure they are running at peak levels.
Threat Containment
For organizations that choose not to have Sophos MDR perform full-scale incident response, the Sophos MDR operations team can execute threat containment actions, interrupting the threat and preventing spread. This reduces workload for internal security operations teams and enables them to rapidly execute remediation actions.
Intelligence Briefings: “Sophos MDR ThreatCast”
Delivered by the Sophos MDR operations team, the “Sophos MDR ThreatCast” is a monthly briefing available exclusively to Sophos MDR customers. It provides insights into the latest threat intelligence and security best practices.
Breach Protection Warranty
Included with Sophos MDR Complete one-, two-, and three-year licenses, the warranty covers up to $1 million in response expenses. There are no warranty tiers, minimum contract terms, or additional purchase requirements.
Specifications:
Sophos Service Tiers
Sophos Threat Advisor | Sophos MDR | Sophos MDR Complete | |
---|---|---|---|
24/7 expert-led threat monitoring and response | |||
Compatible with non-Sophos security products | |||
Weekly and monthly reporting | |||
Monthly intelligence briefing: “Sophos MDR ThreatCast” | |||
Sophos Account Health Check | |||
Expert-led threat hunting | |||
Threat containment: attacks are interrupted, preventing spread Uses full Sophos XDR agent (protection, detection, and response) or Sophos XDR Sensor (detection and response) |
|||
Direct call-in support during active incidents | |||
Full-scale incident response: threats are fully eliminated Requires full Sophos XDR agent (protection, detection, and response) |
|||
Root cause analysis | |||
Dedicated Incident Response Lead | |||
Breach Protection Warranty Covers up to $1 million in response expenses |
Documentation:
Download the Sophos Managed Detection and Response Data Sheet (PDF).
Pricing Notes:
- Pricing and product availability subject to change without notice.
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